Privacy Policy
Last updated: November 10, 2026
Everbright Solutions ("Everbright," "we") provides AI phone receptionists for local service businesses ("our clients"). This policy explains what information we handle and how.
Information we handle
When you call one of our clients, our AI receptionist answers on the client's behalf. We collect what you share on the call, such as your name, phone number, address or town, and a description of the job, plus the call recording and transcript. Every call starts with a recording notice.
When you visit our website, book a call or fill out a form, we collect what you enter (such as your name, business name, email, phone number, a call time you pick, details about your business and your message), plus basic technical data our hosting provider records (such as IP address and browser type). Our website doesn't use advertising or tracking cookies.
How we use it
- To pass your request to the business you called and help them call you back
- To send you a text confirming your request, if you gave your number on the call
- To transfer urgent calls to the business
- To check quality, fix problems and improve the service
- To respond to inquiries about Everbright's services
We use information about callers on behalf of our clients (the businesses you called). Each client is responsible for how it uses your information afterward.
Text messages
If you give your mobile number during a call, you may receive a text confirming your request. Message frequency varies (usually one or two texts per request). Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell, rent or share mobile numbers or text-messaging consent with third parties or affiliates for their marketing purposes.
Sharing
We don't sell personal information. We share it only:
- with the business you called;
- with service providers that help us run the service (voice AI, phone and text delivery, data storage, email, hosting), who may use it only to provide those services;
- when required by law or to protect someone's safety.
Retention
We keep call recordings, transcripts and summaries only as long as needed to provide the service to our clients, unless a client asks us to delete them sooner or the law requires us to keep them longer.
Security
We use reasonable safeguards, such as access controls and encryption in transit. No system is perfectly secure.
Your choices
To ask about, correct or delete information about you, contact us at hello@everbrightsolutions.co. If your request concerns a call to one of our clients, we may forward it to that business.
Children
Our services aren't directed to children under 13, and we don't knowingly collect their information.
Changes
We'll post updates here and change the "last updated" date.
Contact
Everbright Solutions · Palm Beach County, Florida · hello@everbrightsolutions.co